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Floor Operations Manager
2 months ago
About Pan Pacific London Hotel Limited
Pan Pacific London Hotel Limited is a renowned hospitality company that prides itself on delivering exceptional customer experiences.
Job Summary
We are seeking a highly motivated and experienced Floor Supervisor to join our team at Silverleaf, a multi-award winning cocktail bar in East London. As a key member of our team, you will be responsible for ensuring the smooth operation of our bar, providing exceptional customer service, and contributing to the success of our business.
Key Responsibilities
- Assist in the creation and launch of new menu offerings, working closely with our culinary team to ensure seamless execution.
- Lead a high-performing team, providing guidance, support, and coaching to ensure excellent service delivery.
- Contribute to maintaining the high standards of our award-winning bar, ensuring a safe and welcoming environment for our guests.
- Collaborate with other departments to ensure seamless service delivery, including front-of-house, kitchen, and back-of-house teams.
Requirements
To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also need to be a team player, with a strong focus on delivering exceptional customer service and contributing to the success of our business.
