Customer Service Representative

2 weeks ago


Birmingham, Birmingham, United Kingdom Halfords Group PLC Full time

We are seeking a highly motivated Part Time Customer Support to join our team at Halfords Group PLC in Bromsgrove, Worcestershire. The ideal candidate will have a proactive approach to helping customers and understanding their needs, delivering great customer service in a retail sales environment.

Job Summary:

This is a part-time role requiring 16 hours per week, earning an estimated £8.44 per hour with opportunities to increase to £11.44 per hour at 21+ years old. You will work on a rota basis, including weekends, and be responsible for delivering great customer service, ideally in a retail sales environment.

Key Responsibilities:
  • Deliver exceptional customer service, ideally in a retail sales environment
  • Proactive approach to helping customers and understanding their needs
  • Work on a rota basis, including weekends
  • Achieve sales targets by providing outstanding customer service
Rewards and Benefits:
  • Store discount of 25% off most products
  • Employee discount of up to 50% off garage bills
  • Discount on Halfords Breakdown Cover
  • Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
  • Employee wellness programme
  • Trade Price Bike Scheme
  • Life Assurance
  • Uniform
  • Sharesave scheme
  • Cycle to Work scheme
  • Wagestream
  • Health Cash Plan


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