Financial Operations Director

1 week ago


London, Greater London, United Kingdom Navro Full time

As a pivotal leader at Navro, you will play a key role in driving business growth and development.

We are building the world's first regulated payments curation platform, consolidating best-in-class payments infrastructure under our ecosystem to enable marketplaces and eCommerce brands to scale their payments operations smoothly worldwide.

About Us

We value growth, development, and fun in our workplace. Working in a startup can be both rewarding and challenging, and we'll support you throughout the highs and lows as one team.

This is a permanent position based in London, with a hybrid model that requires you to work in our office in Aldgate at least twice a week.

Key Responsibilities:
  • Operational Excellence: Drive performance, expand the team's impact, and enhance cross-functional collaboration with Product, Engineering, and Compliance.
  • Partnerships: Oversee external partner relationships, manage commercial negotiations, and support product development.
  • Customer Service: Lead all aspects of customer service, ensuring the global team meets OKRs and delivers exceptional user experiences.
  • Product Operations: Bridge Product, Operations, and Compliance by optimizing processes and driving initiatives to enhance Navro's systems and hit key goals.
  • Revenue Data & Analytics: Ensure data integrity across CRM systems, analyze performance metrics, and deliver actionable insights to the executive team.
  • Technology & Tools Management: Manage and optimize operational tools to ensure integration, scalability, and alignment with business needs.
  • Cross-Department Collaboration: Foster collaboration between Sales, Marketing, Client Solutions, Finance, and Product to drive revenue initiatives, streamline post-contract handoff, and improve customer onboarding and retention.
What We Offer:
  1. A competitive salary of £60,000 - £80,000 per annum.
  2. 26 days of annual leave (excluding Bank holidays).
  3. Comprehensive, interactive training programs – Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc.


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