Business Operations Analyst

5 days ago


London, Greater London, United Kingdom eTeam, Inc. Full time
Job Title:

Senior Business Analyst

Location: London

Job Type: Permanent - Full Time

About the Role

This is an exciting opportunity to join eTeam, Inc. as a Senior Business Analyst in our London office.

We are seeking an experienced professional who can effectively manage client due diligence and process discovery exercises.

The ideal candidate will have excellent interpersonal and organizational skills, strong leadership and decision-making abilities, and excellent oral and written business communication skills.

Responsibilities
  • Effectively manage client due diligence and process discovery exercises
  • Coordinate with process owners and business to understand the as-is process and design the automation process flow
  • Facilitate change requirements as part of a structured change control process
  • Maintain proper documentation for solutions, test procedures, and scenarios during UAT and production phases
  • Work with project managers, client contacts, software delivery, and testing teams to ensure requirements are understood and documented
  • Facilitate daily stand-up meetings on behalf of project managers and coordinate with clients on a day-to-day basis for scope clarifications
  • Solve day-to-day issues arising while running automation projects and provide timely resolutions
Requirements
  • Graduation or post-graduate degree in any discipline (academic)
  • Desirable: Graduate of Software Engineering
  • Experience in ITeS/IT/RPA sectors (automation opportunities identification, solution designing)
  • Preferred experience working on RPA-related projects in a business analyst role
What We Offer

As a Senior Business Analyst at eTeam, Inc., you can expect a competitive salary package (£45,000 - £55,000 per annum) and a range of benefits, including professional development opportunities, flexible working arrangements, and a dynamic work environment.



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