Process Improvement Specialist

3 weeks ago


East Grinstead, West Sussex, United Kingdom Endeavour Recruitment Solutions Full time
About the Team

We are seeking an experienced Process Improvement Specialist to join our team at Endeavour Recruitment Solutions.

Job Responsibilities

This is a challenging role that requires strong analytical and communication skills. The successful candidate will be responsible for identifying and implementing process improvements that meet the business requirements of our clients.

The ideal candidate will have a solid understanding of business process communication, data flow solution design, and Microsoft suite of applications. They will also have experience working in the outdoor leisure market and knowledge of key performance indicators.

In this role, you will assist Data and Solution Architects with documenting the data, system, and process flows for personal data and documenting the proposed solution technically, with processes and roles and responsibilities.

  1. Assist Data and Solution Architects with documenting the data, system, and process flows for personal data and documenting the proposed solution technically, with processes and roles and responsibilities.
  2. Use established techniques to identify current problems and elicit, specify, and document business functional, data, and non-functional requirements for simple subject areas with clearly defined boundaries.
  3. Model and enhance business process diagrams and other related models to capture business operations change requirements within defined opportunities or projects, modelling both current and future state, typically using a business process modelling tool.
  4. Contribute to the definition of business cases with project teams and business stakeholders, defining business outcomes, including current baseline and future target metrics, such as leading and lagging indicators, and linking to strategic key performance indicators (KPIs).
  5. Communicate required business capabilities and outcomes effectively between business process areas and supporting departments (such as the IS function).
  6. Work as a bid lead on a single source of personal data, with supervision and advice from senior IS stakeholders.
  7. Contribute to the maintenance and updates of user guides, training records, and training catalogues.
  8. Work with IS peers to promote new technology solutions to add value to business.
  9. Conduct 1:1 meetings without supervision with system users and managers.
  10. Help build strong working relationships with stakeholders across the entire organisation.


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