Customer Support Representative

3 weeks ago


Dunstable, Central Bedfordshire, United Kingdom Lloyds Banking Group Full time

About the Role


We are seeking a skilled Customer Support Representative to join our team at Lloyds Banking Group. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients.


Your Key Responsibilities



  • Provide timely and effective support to customers via phone, email, and in-person.
  • Answer customer inquiries and resolve issues in a professional and courteous manner.
  • Work closely with internal teams to resolve complex customer issues.
  • Continuously improve customer satisfaction by identifying and implementing process improvements.

What We Offer


As a Customer Support Representative at Lloyds Banking Group, you will have the opportunity to work in a dynamic and collaborative environment. You will receive comprehensive training and ongoing support to ensure your success in the role.


Our Culture


We are committed to creating a values-led culture that reflects the diversity of our customers and communities. We believe in treating everyone with respect and dignity, and we strive to create an inclusive workplace where all employees feel valued and supported.


About Us


Lloyds Banking Group is a leading financial services provider with a long history of serving our customers. We are committed to helping Britain prosper by providing innovative financial solutions and exceptional customer service.



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