Store Manager

6 days ago


Stamford, Lincolnshire, United Kingdom Talent Finder Full time
Job Description

About the Role

Talent Finder is seeking a highly skilled and experienced Store Manager to join our team in Stamford. As a Store Manager, you will be responsible for managing all aspects of the shop, including recruiting, training, and supporting shop volunteers to maximize sales and revenue for participating charities.

Key Responsibilities

  • Manage all aspects of the shop, including day-to-day operations, sales targets, and profit growth.
  • Recruit, line manage, and support shop volunteers to ensure maximum sales and revenue.
  • Communicate and work effectively with other shop managers to ensure seamless operations.
  • Meet sales targets and increase sales and profit for the shop.
  • Manage stock levels, replenish stock as needed, and liaise with the Regional Manager to request top-ups.
  • Set up and manage the EPOS system, train volunteers, and ensure accurate cash handling and banking procedures.
  • Identify volunteer recruitment needs, develop recruitment campaigns, and work with the Regional Manager to implement them.
  • Cover shifts in the absence of volunteers and provide exceptional customer service.
  • Support the marketing team with activities to raise the profile of the shop and organization in the local community.
  • Take responsibility for rotas to ensure the shop is operational within agreed opening hours.

Requirements

  • Experience in customer-facing environments, preferably in a retail or charity context.
  • Ability to work under own initiative within an established commercial framework.
  • Strong organizational and time management skills.
  • Commercial awareness and ability to make decisions to drive revenue.
  • Ability to communicate with a variety of people at different levels.
  • Understanding of excellent customer service and ability to act as an ambassador for the organization.
  • Ability to respond to changing consumer and partner needs to maximize opportunities.
  • Collaborative relationships with internal and external stakeholders built on trust and mutual respect.
  • Demonstrated passion for the organization's vision, mission, and values.


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