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Team Leader

2 months ago

Southfields, United Kingdom Metropolitan Pub Company Full time

About the Role:

We are seeking a passionate and experienced Team Leader to join our team at Metropolitan Pub Company. As a Team Leader, you will be responsible for leading by example, ensuring the team has everything they need to deliver exceptional customer service and maintain high standards.

Key Responsibilities:

  • Provide customers with a heartfelt and memorable experience each and every time they visit
  • Deputise for the management team and resolve any issues that arise in their absence
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
  • Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

What You'll Bring:

  • A great eye for detail, making sure every pint is poured to perfection
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift
  • A positive can-do attitude and be a real team player

What We Offer:

  • A competitive salary, tronc payments, and pension contribution
  • The chance to further your career across our well-known brands
  • Discounts on food and drink for you and your loved ones
  • Access to our employee assistance program, including mental health and well-being support