Senior Account Manager
7 days ago
As an award-winning employer, Leap Talent is committed to providing a healthy work-life balance and promoting the physical and mental well-being of our employees. We offer 26 days' holiday, an NHS top-up scheme, and champion employee development.
We're ranked as one of the UK's Best WorkplacesTM for Wellbeing, Development, within Advertising, Media & Marketing, and for Women too. As an employee-owned business, we're all in it together - sharing in profits and shaping our future. Plus, as a B Corp, we look after our people, community, and the environment equally.
This role involves driving client relationships and growth, overseeing project lifecycles, and ensuring client expectations are exceeded and strategic goals are met.
Key Responsibilities:
- Build and maintain strong, long-lasting relationships with clients, serving as the primary contact.
- Own specific client revenue targets and proactively drive client revenue, providing financial intelligence such as forecasting, growth plans, and pipelines.
- Work proactively with all levels of seniority within clients' teams to help develop their businesses and seek new business opportunities within your client portfolio.
- Provide a high-quality end-to-end client experience, from taking briefs and overseeing projects, ensuring work aligns to the brief.
- Develop and execute project strategies aligned with client objectives, providing actionable insights, and ensuring project performance and KPIs are met.
- Supported by a Project Manager, ensure projects are delivered on time, within budget, and to the highest quality standards.
- Write compelling proposals, including budgets that ensure profitability.
About You:
- Previous experience in a similar role within a marketing, creative, or digital agency.
- Experience with internal comms/employee engagement – a bonus.
- A strategic and creative thinker, used to working on large and complex projects.
- Track record of relationship management, growing, and nurturing clients.
- Strong commercial awareness and business acumen.
Salary: Circa £48-50K
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