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Customer Service Representative

1 month ago


Burntisland, Fife, United Kingdom Halfords Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities
  • Provide outstanding customer service and support to our customers
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience
  • Develop and maintain a thorough knowledge of our products and services to provide expert advice to customers
  • Contribute to the achievement of sales targets and business objectives
Requirements
  • Experience of delivering great customer service in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem-solving skills and ability to work independently
  • Availability to work on a rota basis, including weekends
What We Offer
  • Competitive hourly rate
  • Opportunities for career development and progression
  • Discounts on products and services
  • Employee wellness programme
  • Uniform and equipment provided

We're a dynamic and growing company, and we're excited to welcome a new team member who shares our passion for delivering exceptional customer service and driving business success.