Operations Specialist
3 weeks ago
Job Summary:
We are seeking a highly skilled Sales Operations Specialist to join our team at eTeam Workforce Limited. As a Sales Operations Specialist, you will play a critical role in supporting the Sales Operations team in delivering high-quality sales data and analysis to our clients.
Key Responsibilities:
- Maintain and govern the HMRC MU pipeline using the Client THoR CRM system, ensuring exceptional organizational skills and attention to detail.
- Drive productivity and improve processes to ensure accurate and high-quality business development cost and bookings reporting.
- Provide an accurate and timely view of client demand to the Delivery Unit, Finance, and Contract Delivery Areas (CDAs)/Client Focused Areas (CFAs).
- Offer analytical expertise for detailed analysis on an ad-hoc and regular (month-end) basis, covering various aspects of sales data.
- Lead the sales governance process for your assigned CDA, supporting and guiding RMs to ensure opportunities are reported correctly against the appropriate contract and CFA.
- Exhibit excellent communication skills and the ability to work in a dynamic, fast-paced, and engaging environment.
- Develop strong relationships within CAM and the wider market unit.
- Ensure regular CAM reporting is produced to a high standard and issued promptly, including but not limited to Revenue Report, Delivery Variance Report, Outstanding Proposed Opportunities Report, Total Sold Opportunities Report, and Sales Statement.
- Continuously seek ways to improve reporting and processes.
Requirements:
- Excellent stakeholder management and engagement skills.
- Strong team management and performance management skills.
- Excellent data analysis skills in Excel.
- Ability to work in a dynamic, fast-paced, and engaging environment.
- Strong communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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