Heat Pump Operations Manager

4 weeks ago

Milton Keynes, United Kingdom Rock managed services Full time
Job Title: Heat Pump Operations Manager

About the Company:
ECO Approach Ltd is a leading property certification and installation company specializing in compliance, certification, gas heating, electrical installations, servicing, and repairs, as well as energy efficiency improvements. The company visits over 10,000 properties per month across the UK, providing services to both B2C and B2B clients.

The Role:
As a Heat Pump Operations Manager, you will oversee a network of installers, ensuring that gas boiler and heat pump installation projects are delivered safely, on-time, and to budget while providing excellent customer service. You will be responsible for managing direct and subcontracted labor, including onboarding new team members. Your primary goal will be to motivate and engage your team to deliver against operational targets, standards, policies, and procedures while continuously improving contract performance.

Key Responsibilities:

* Facilitate accurate and effective project handover from the internal retrofit team
* Ensure compliance with health and safety, building regulations, and license obligations
* Use management information and data to recognize trends and support analysis of individual and team performance
* Oversee day-to-day management and coordination of the installation teams
* Manage the installation process from conception to completion, providing technical guidance
* Manage performance and quality of all subcontractors and operatives
* Submit weekly reports to the Head of Operations and Head of Retrofit

Requirements:

* Experience in an Operations Management role
* Experience in managing subcontractors and direct labor teams
* Excellent technical understanding of heating systems
* Ability to demonstrate commercial awareness, including financial and contract management
* Strong leadership and management skills
* Ability to build strong relationships with contractors and suppliers
* Experience within the Eco industry (desirable)

Benefits:

* Competitive salary: £45,000 - £50,000 per year
* Performance bonus
* Company car
* Company pension
* Health and wellbeing program
* Sick pay

Work Schedule:

* 8-hour shift
* Monday to Friday

Location:

* On the road

Job Type:

* Full-time, Permanent

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