Fire Security Systems Specialist

1 month ago


Chelmsford, Essex, United Kingdom Highgrove Recruitment Group Limited Full time

Job Overview:

We are seeking a skilled Fire and Security Engineer to join our team at Highgrove Recruitment Group Limited. The successful candidate will have at least 5 years of industry experience and will be responsible for the installation, maintenance, and servicing of a wide range of fire and security systems.

Key Responsibilities:

  1. Installation:
    Carry out the installation of fire alarm systems, intruder alarms, CCTV, access control, and other security systems. Ensure all installations are completed to a high standard, in line with industry regulations and client specifications. Conduct site assessments and prepare installation plans, ensuring the efficient and effective implementation of systems.
  2. Maintenance and Servicing:
    Perform routine maintenance and servicing of fire and security systems, ensuring they remain fully operational and compliant with relevant standards. Diagnose and repair faults in a timely and efficient manner to minimize downtime and ensure system reliability. Conduct regular system checks, tests, and inspections, and provide detailed reports on system performance and any required actions.
  3. Callout Duties:
    Participate in the callout rota, currently 1 in 5 weeks, with an expected expansion to 1 in 6 with this position. Respond to emergency callouts promptly, providing expert troubleshooting and repair services to resolve issues quickly. Ensure all callouts are logged and reported accurately, maintaining clear communication with clients throughout the process.
  4. Customer Service:
    Build and maintain strong relationships with clients, providing excellent customer service and technical support. Advise clients on system upgrades, improvements, and compliance requirements, ensuring they are fully informed and satisfied with the service provided. Manage client expectations and deliver on commitments, maintaining a professional and courteous approach at all times.

Requirements:

  1. Experience:
    Minimum of 5 years' experience in the installation, maintenance, and servicing of fire and security systems. Comprehensive knowledge of fire alarms, intruder alarms, CCTV, access control, and related systems. Proven track record of working in both residential and commercial environments.
  2. Skills:
    Strong technical skills with the ability to troubleshoot and resolve complex issues. Excellent communication and interpersonal skills, with a focus on delivering high-quality customer service. Ability to work independently and as part of a team, managing time effectively and prioritizing tasks. Attention to detail and a commitment to safety and compliance.
  3. Other Requirements:
    Full UK driving license. Willingness to participate in the callout rota and be flexible with working hours as needed. Must be based within a commutable distance to the London area.


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