Financial Inclusion Specialist

3 weeks ago


Ealing, Greater London, United Kingdom Essential Employment Full time

Essential Employment seeks a Financial Inclusion Specialist to promote rent payments and reduce legal actions in Ealing. Key responsibilities include:

  1. Presenting and publishing information to encourage rent and service charge payments.
  2. Ensuring pre-court actions are followed and advising tenants to avoid legal action.
  3. Supporting Universal Credit delivery and providing advice to residents.
  4. Maintaining IT systems for Universal Credit and welfare reform, providing statistical information as needed.
  5. Advising Sheltered Housing residents on rent payments and welfare benefits.
  6. Referring suspected fraud cases to the Audit & Investigation team.
  7. Participating in team meetings and performance management.
  8. Liaising with banks, credit unions, DWP, and other agencies.
  9. Assisting residents with requests for financial aid.


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