Care Service Manager

1 day ago


Prestwick, United Kingdom Balmoral Health and Social Care Full time
Job Title: Senior Care Delivery Lead

We are seeking a highly skilled Senior Care Delivery Lead to join our team at Balmoral Health and Social Care. As a key member of our operations team, you will be responsible for ensuring the effective day-to-day running of our homecare service.

Your primary focus will be on establishing close contact with staff, conducting regular on-site reviews of Health and Social Care standards, and liaising with coordinators to allocate workers to meet the needs of our clients.

Key Responsibilities:

  • To monitor staff performance to ensure the highest standard of care is delivered within the care at home sector.
  • To develop and maintain good communication with clients, service users, staff, and colleagues.
  • To establish and maintain effective relationships with clients, service users, staff, and colleagues.

You will also be responsible for championing specialist areas such as dementia, leadership, workforce development, or mental health. Additionally, you will ensure compliance with our recruitment and selection procedures and maintain accurate records of staff and service user files while upholding confidentiality.

A critical component of this role will be conducting spot checks of service delivery and frontline staff, using computerised scheduling systems, and drawing up individual Care Plans for each service user appropriate to their needs.

Schedule:

  • Full-time position

Salary:

£24,000 per annum

Benefits:

  • On-site parking

This is an exciting opportunity for an experienced professional to take on a challenging role that offers the potential for further career development and interesting professional challenges. If you have a passion for delivering high-quality care services, we encourage you to apply.



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