Customer Service Coordinator

2 weeks ago


Walsall, Walsall, United Kingdom Walsall College Full time

We are seeking a highly organised and efficient Support Services Administrator to join our team at Walsall College. This is an office based, face to face role where you will carry out standardised and bespoke administrative duties that support the process requirements of the local and wider team.

Key responsibilities include;

  • Carrying out administrative duties to support the college's operations.
  • Providing exceptional customer service to students, staff and visitors.
  • Working closely with the local team to ensure smooth day to day operations.

In return, we offer;

  • Competitive salaries.
  • Up to 20 days annual leave plus bank holidays.
  • Enrolment into the West Midlands Pension Fund with generous employer contributions.
  • Outstanding staff training and team building programme.
  • Staff incentive schemes including Cycle to Work scheme and 'Best of Walsall' discounts.
  • Simply Health care scheme.
  • Employee Assistance Programme.
  • Reward and recognition scheme.

We are passionate about promoting equality of opportunity and creating a working environment where diversity is recognised and celebrated and everyone has the chance to reach their full potential. Our environment is diverse in character and student population.

Walsall College is committed to safeguarding our children and young people/vulnerable adults. We uphold fundamental British Values and expect all our employees to do the same. All appointments are subject to safer recruitment checks, including previous employment checks and an Enhanced DBS Check.



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