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Operational Excellence Leader

2 months ago

Congleton, Cheshire East, United Kingdom Parogon Full time

Unlock Your Potential as an Operational Excellence Leader

Are you a visionary leader with a passion for driving operational excellence, guest satisfaction, and team development? Do you thrive on creating seamless and exceptional experiences while empowering your team to reach new heights?

As an Operational Excellence Leader at Parogon, you'll play a crucial role in elevating our restaurant's performance and delivering unforgettable moments to our cherished guests. Your expertise and leadership will inspire and empower our team to deliver top-notch service and exceed expectations at every turn.

Your Key Responsibilities:

  • Coordinate the front and back of the house operations with finesse, ensuring the smooth flow of service, impeccable timing, and meticulous attention to detail.
  • Drive excellence in guest satisfaction, creating an environment where every guest leaves with unforgettable memories.
  • Nurture and develop our team members, cultivating a supportive and collaborative work culture through coaching, mentoring, and ongoing training.
  • Collaborate with our leadership team to develop and implement strategies that drive operational excellence and guest satisfaction.

What We Offer:

  • A competitive total potential package of up to £36,000 per year, including a shared service charge and benefits.
  • 30% discount off your food across all of our restaurants.
  • £50 on your birthday to celebrate in any of our restaurants.
  • Ongoing training and development opportunities to enhance your skills.
  • 24hr access to a dedicated and confidential Employee Assistance Programme.

About Parogon:

We are committed to inclusivity, embracing individuals of all ages, genders, identities, races, sexual orientations, and ethnicities. We foster an environment where everyone, from diverse backgrounds, can find happiness at work.