TOM Transportation Operations Specialist
3 weeks ago
Amazon's EU Transportation Operations Management (TOM) Tech Integration and Execution team is seeking a skilled Technician to join their ranks. As a key member of this team, you will be responsible for creating a best-in-class network and maintaining sustainable yard systems within Amazon Transportation Services.
Key Responsibilities- Align with the operations team to understand the tools and systems that are not working correctly and remedy as appropriate.
- Take ownership of all existing systems and technology that are part of TOM gate and yard operations as well as approved systems that have not yet been implemented at your respective site.
- Provide tech support on tools such as ALPR, R4G, RFID and LiDAR for TOM operations.
- Monitor processes through systems and technology to identify deviation from standard work.
- Pilot test updates to existing tools and implementation of new hardware, software, cameras, and computer instrumentation.
- Deep dive and identify process improvement opportunities in using the yard and gate technology effectively to help the TOM team be more efficient and reduce process time.
- Manage and communicate any system performance issues.
- Flexibility to travel up to 50% within a 70-mile radius from your home location.
- Ability to move up to 49lbs as well as stand and walk during 8 hours at a time.
- A high school diploma, GED or equivalent.
- Microsoft Excel proficiency (1+ years of experience).
- 2+ years of experience troubleshooting hardware technology involving a variety of computer hardware components.
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Technical Support Specialist
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