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Customer Service Representative

2 months ago

Welwyn Garden City, Hertfordshire, United Kingdom Reed Full time
Customer Service Administrator Role

We are seeking a highly skilled Customer Service Administrator to join our team on a temporary basis. This is a full-time office-based role in a dynamic and friendly environment.

This opportunity offers the chance to work with a reputable organization and gain valuable experience in customer service.

  • Hours of work are Monday to Friday, 8am to 4pm
  • The annual salary for this role is equivalent to £23,500 - £12.02 per hour
Key Responsibilities
  • Making outbound calls to customers to arrange periodic servicing or repair of equipment in their homes
  • Booking couriers and deliveries as required
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Updating customer records and databases
Requirements
  • Excellent communication and interpersonal skills
  • High attention to detail and ability to work accurately
  • A patient and empathetic approach to customer interactions
  • Ability to work in a fast-paced environment and prioritize tasks effectively