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Team Leader
2 months ago
We are seeking a highly motivated and experienced Team Leader to join our team in Glasgow. As a Team Leader, you will play a crucial role in driving sales performance and promoting sustainable energy solutions in the utility sector.
Key Responsibilities:- Lead and motivate a team of sales representatives to achieve sales targets and provide exceptional customer service.
- Develop and implement sales strategies that align with company objectives and focus on customer engagement and retention.
- Conduct regular team meetings and training sessions to ensure team members have the necessary product knowledge and sales techniques.
- Monitor team performance through key metrics and provide coaching to improve individual and team outcomes.
- Foster a positive team culture that encourages collaboration, open communication, and a shared commitment to excellence.
- Identify opportunities for team development and skill enhancement, facilitating training programs as needed.
- Manage daily operations of the team, ensuring workflow processes are efficient and aligned with company policies.
- Act as a point of contact for escalated customer queries or issues, resolving them promptly and effectively to ensure customer satisfaction.
- Prepare and present sales reports to upper management, highlighting team performance and areas for improvement.
- Collaborate with other departments, such as marketing and customer support, to ensure a unified approach to customer engagement and sales initiatives.
- Full right to work in the UK.
- Proven experience in a sales or customer service role, with at least 1-2 years of leadership experience preferred.
- Strong communication and interpersonal skills, with the ability to inspire and motivate a team.
- Goal-oriented mindset, with a track record of meeting or exceeding sales targets.
- Excellent problem-solving abilities, with the capacity to handle challenging situations and customer inquiries effectively.
- A collaborative approach to leadership, valuing input from team members and encouraging a team-oriented environment.
- Proficient in using CRM systems and other sales management tools.
- A passion for the utility sector and a desire to promote sustainable energy solutions.
- Competitive salary with performance incentives based on team results and individual contributions.
- Opportunities for professional development and training programs to enhance your leadership and sales skills.
- Clear career advancement pathways, with potential to progress into senior management roles.
- A dynamic and supportive work environment that values teamwork and innovation.
- Opportunities to attend industry events and networking opportunities, enhancing your professional growth.
- Employee recognition programs and rewards for outstanding performance and contributions.
- A chance to work with leading brands in the renewable energy sector, contributing to a sustainable future.
