Business Analyst

6 days ago

Worcester, Worcestershire, United Kingdom Open GI Ltd. Full time
Job Description

We are seeking a highly skilled Business Analyst to join our team at Open GI Ltd. in Worcester. As a Business Analyst, you will play a key role in the end-to-end delivery of customer and business strategic projects across the Product Development Department.

Key Responsibilities:

  • Analysis of customer requirements and communication of these to the development team.
  • Managing sessions across delivery teams to discuss requirements and co-ordinate the creation of delivery estimates.
  • Work with the Customer Sales Teams to assist them in acknowledging estimates and raising contracts.
  • Creation of epics, features, user stories and tasks plus ongoing updates throughout delivery lifecycle.
  • Liaising with customers during project testing stage to receive and process feedback.
  • Work with customers and Project Managers to ensure scope, timescales and quality are being delivered as per expectation.
  • Provide support to mainstream customer support teams when bugs and queries are raised.
  • Participate in QA processes during project development stage.
  • 'Step up' to assist in the running of Agile ceremonies when required.
  • Continuously review processes and provide improvement suggestions at team retrospectives and via other channels.
  • Execute any other tasks as set by and agreed with the Management team.

Qualifications:

  • Minimum B grade GCSE (or equivalent) Maths and English.
  • Recognised Business Analyst qualifications – advantage.
  • Recognised Insurance-related qualifications - advantage.

Experience:

Essential

  • Experienced in understanding, analysing and explaining the customers' business requirements.
  • Experience of working with a recognised Agile or Iterative development methodology (e.g. Scrum, XP, Kanban).
  • Experience of Agile documentation including Backlogs, Customer Journeys, Use Cases, User Stories, Acceptance Criteria.

Benefits:

  • Competitive salary depending on skills and experience.
  • Company pension.
  • Bonus opportunity.
  • Life assurance and critical illness cover.
  • Cycle to work scheme.
  • Perkbox – an exclusive platform offering a wide range of discounts and benefits.
  • Holiday entitlement of 25 days per annum pro-rata, increasing to 26 days per annum after three years of service & a holiday purchase scheme.
  • A hybrid approach to work, with office attendance typically required twice per month.
  • Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work.
  • Social clubs - whether you're into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together.
  • Wellbeing – wills at work scheme, employee assistance programme and mental health first aiders.

Location:

This role will be based in our Worcester office and we are looking for candidates who are currently based within a 50-mile radius of the office.

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