Senior ICT Systems Engineer and Technical Lead
3 days ago
At Job Switch Ltd, we are seeking an experienced Senior ICT Systems Engineer and Technical Lead to join our team.
About the Role
This is a senior technical position that requires a high level of expertise in ICT systems engineering and technical leadership. The successful candidate will be responsible for providing lead technical expertise in a specialist technical area and/or managing a small team of ICT engineers and technical support officers.
Key Responsibilities
- Maintain an up-to-date, in-depth knowledge of ICT technical areas.
- Seek advice and guidance from subject matter experts in the industry on technical and operational issues as necessary.
- Ensure the effective implementation of solutions, projects, and programs.
- Technical authorship and ownership of solution designs to meet client requirements aligned with the strategic direction of ICT Services.
- Undertake ICT problem diagnosis and resolution, including on-call emergency support where required.
- Implement ICT technical solutions and undertake design and analysis tasks.
- Monitor performance and propose and implement performance-enhancing changes.
- Help ensure that availability targets are met.
- Produce and maintain appropriate technical and operational documentation.
Requirements
To be successful in this role, you will need:
- A minimum of 3 years' experience in design, systems analysis, programming, or technical support, specializing in the advertised skill areas.
- A proven track record of design or implementation of ICT end-to-end solutions and resultant change.
- A good understanding and practical experience of ITIL methodology and its application in a commercial and local government environment.
- Strong team leadership, line management, motivation, and coaching skills.
Salary
The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.
About Us
Job Switch Ltd is a leading provider of ICT services, committed to delivering high-quality solutions to our clients. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
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