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Sales Account Manager
2 months ago
Account Manager - Remote Opportunity
Competitive Salary: £27,177 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000
We are seeking a talented and results-driven Sales Account Manager to join our busy contact centre team. As a key member of our sales team, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.
Key Responsibilities:- Develop profitable sales growth across existing customer base by:
- Developing a sound understanding of customer needs and preferences
- Staying up-to-date with competitor activity and market insights
- Proactively managing customer retention and reducing churn
- Growing share of wallet and building a pipeline across product categories
- Utilizing data and insight to develop a proactive approach to reactivation of lapsed customers
- Actively managing risk within the customer base, including lost sales and credit exposure
- Developing account plans and contact strategies to maximize customer contact and foster robust customer relationships
- Commercially aware and able to interpret and act upon various data sources, including sales/margin reporting, churn reports, and dashboards
- A competitive salary
- Huge discounts on all sorts of lovely food and award-winning products
- Generous holiday allowance, with option to purchase more
- Recognition awards and incentives
- Pension
- Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
- Previous experience in a structured sales or telesales environment
- Results-oriented, successfully delivering against targets in a competitive marketplace
- Proven ability to work in a KPI-focused, target-driven environment
- Excellent communication skills, both verbal and written
- Outstanding active listening skills, with the ability to engage and influence customers and stakeholders at all levels
- First-class negotiating skills, with strong commercial awareness
- Ability to work under pressure, with a sense of urgency, in a deadline-driven environment
- Proactive approach, with proven ability to manage multiple and changing priorities
- Confident user of Microsoft Office applications, including Excel, PowerPoint, and Word
- Strong planning and organization skills
- Self-motivated, with the ability to operate effectively both individually and as part of a team