Clinical Support Coordinator
4 weeks ago
We're a national law firm with a local reach, committed to delivering exceptional support and rehabilitation services to our clients. Our philosophy is built on a foundation of care and expertise, which is reflected in the way we work with our clients and support our teams.
About the RoleWe're seeking a skilled and compassionate Clinical Support Coordinator to join our Personal Injury team in Birmingham. As a key member of our team, you'll play a vital role in delivering a smooth transition of new clients from acute NHS services and liaising with treating medical, therapeutic, and care staff regarding discharge.
Key Responsibilities:
- Delivering a seamless transition of new clients from acute NHS services
- Liaising with treating medical, therapeutic, and care staff regarding discharge
- Providing advice and practical support regarding services and support available locally
- Achieving resolution of client problems by building relationships and working collaboratively with relevant bodies
- Facilitating the promotion of Irwin Mitchell and its services by delivering training and identifying links with potential new client referrers
Requirements:
- 5+ years' experience working within the UK healthcare or social care system in a qualified/registered role
- Experience of working environments with a passion for high-quality client-centred practice
- Knowledge of healthcare, rehabilitation, welfare policy, and advocacy services
- Understanding of relevant rehabilitation codes, Mental Capacity Act, and welfare benefits
- Awareness of external stakeholders (Headway, SIA, Aspire)
- Experience working in a clinical, health/social care, or rehabilitation setting
- Understanding of complex and multifaceted conditions (e.g. brain, spinal cord injury, orthopaedic injury, birth injury, industrial disease, bereavement)
- Experience of working in multiple settings (e.g. acute, post-acute, community settings)
- Full UK driving licence and access to a car
We offer a competitive salary and benefits package, including:
- 25 days' holiday as standard, plus bank holidays
- The option to 'buy' up to 35 hours of extra holiday
- Generous and flexible pension schemes
- Westfield Health membership, offering refunds on medical services
- Aviva Digital GP services
- A wide range of well-being initiatives to encourage positive mental health
We're committed to creating a supportive and inclusive work environment that allows our colleagues to thrive. If you're passionate about delivering exceptional support and rehabilitation services, we'd love to hear from you.
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