Bar Attendant

2 weeks ago

Leigh, Wigan, United Kingdom Elvis Eckardt Recruitment & Sales Solutions Limited Full time

**Job Summary:**

The Bar Staff is responsible for delivering exceptional customer service and ensuring a welcoming atmosphere in our bar area. They will be responsible for preparing and serving drinks to customers in a friendly and efficient manner, maintaining the cleanliness of the bar area, and ensuring that all customers have an enjoyable experience.

Key Responsibilities:

  • Greet customers as they arrive and take their drink orders.
  • Mix and serve alcoholic and non-alcoholic beverages according to the standards.
  • Check identification to ensure customers meet the legal drinking age.
  • Maintain the cleanliness of the bar area, including washing glassware, cleaning surfaces, and disposing of waste.
  • Periodically clear glasses from tables, wipe tables and clear any debris.
  • Maintain minimum stock levels behind the bar and notify the bar supervisor of any low stock levels.
  • Handle cash and credit card transactions accurately and securely.
  • Engage with customers and create a friendly, welcoming experience for customers. Maintain an excellent standard of customer service.
  • Monitor customers' alcohol consumption and ensure responsible service.
  • Resolve customer complaints and issues promptly and professionally. Inform the bar supervisor of any complaints and how these were resolved.
  • Assist in setting up and closing down the bar area before and after shifts.
  • Inform the bar supervisor or incoming team of any issues that they need to be aware of when they hand over to the next shift.
  • Make sure the premises are locked and secure after the bar closes following procedures.
  • Comply with all health, safety and hygiene regulations and legal requirements.

Personal Attributes Required:

  • Previous experience working behind a bar is preferred but not required.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment.
  • Being able to work in a team.
  • Basic maths skills for handling transactions.
  • A reliable person who is a good timekeeper.

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