Customer Care Specialist
3 days ago
Job Title: Customer Care Specialist
About the CompanyThe Co-operative is a values-driven organization committed to making a positive impact in our communities. As a Customer Care Specialist, you will be part of a dynamic team that prioritizes empathy, understanding, and excellence in all interactions.
Key Responsibilities- Support clients in planning and executing funeral services that honor their loved ones
- Develop strong relationships with local stakeholders, fostering trust and confidence in our funeral home
- Assist with manual handling of coffins and the deceased, maintaining a safe and respectful environment
- No prior experience is required, as we provide comprehensive training and ongoing support
- Able to work independently, with excellent time management and organizational skills
- A passion for delivering outstanding customer service and building lasting connections
- An estimated salary of $62 per hour, based on location and industry standards
- A generous holiday package, including 23 days (pro rata) and opportunities for career development
- A supportive team environment and opportunities for growth and advancement
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