Customer Care Specialist

3 days ago


Weymouth, Dorset, United Kingdom The Co-operative Full time

Job Title: Customer Care Specialist

About the Company

The Co-operative is a values-driven organization committed to making a positive impact in our communities. As a Customer Care Specialist, you will be part of a dynamic team that prioritizes empathy, understanding, and excellence in all interactions.

Key Responsibilities
  • Support clients in planning and executing funeral services that honor their loved ones
  • Develop strong relationships with local stakeholders, fostering trust and confidence in our funeral home
  • Assist with manual handling of coffins and the deceased, maintaining a safe and respectful environment
Requirements
  • No prior experience is required, as we provide comprehensive training and ongoing support
  • Able to work independently, with excellent time management and organizational skills
  • A passion for delivering outstanding customer service and building lasting connections
What We Offer
  • An estimated salary of $62 per hour, based on location and industry standards
  • A generous holiday package, including 23 days (pro rata) and opportunities for career development
  • A supportive team environment and opportunities for growth and advancement


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