Customer Experience Manager

4 days ago


Godmanchester, Cambridgeshire, United Kingdom NHS Full time

**Job Title:** Customer Experience Manager

We are seeking an experienced and dedicated Customer Experience Manager to join our team at Barchester Healthcare. The successful candidate will be responsible for driving occupancy and reputation, managing customer database, and ensuring exceptional customer service delivery.

**Key Responsibilities:**

  1. Develop and implement strategies to drive occupancy and reputation.
  2. Manage customer database and support commercial performance.
  3. Collaborate with internal teams to ensure seamless service delivery.

**Requirements:**

  • Proven track record in customer-facing roles.
  • Strong analytical and problem-solving skills.
  • Proficient user of Microsoft Office applications.

**Estimated Salary:** £35,000 - £40,000 per annum.



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