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Senior Quality Assurance Specialist

1 month ago

Durham, Durham, United Kingdom CITB Full time
Job Title: Senior Quality Consultant

This is a senior role within the CITB organization, responsible for managing a case load of training providers to implement CITB's quality assurance strategy.

Key Responsibilities:
  • Contribute to the design and delivery of the quality assurance strategy and the identification of high-risk companies in the 'Training Provider Network' to reduce the risk of non-conformance, malpractice, maladministration and fraud.
  • Manage a case load of training providers to deliver the audit planning process, auditing, reporting and managing non-conformances with each centre and in line with the quality assurance strategy.
  • Support the on boarding process, approval of training organisations to CITB's 'Training Provider Network' and assist organisations to increase their training provision by approving additional schemes in line with CITB's quality assurance requirements.
  • Plan and conduct sampling activities of assessment, training, and testing sufficient to meet the quality assurance strategy that gives an assurance to construction employers of the centres training delivery and their reliable achievements.
  • Carry out due diligence, interviews, approval, and review of all, trainer, tester, assessor applications in line with the scheme requirements and quality assurance strategy within case load.
  • Communicate and deliver feedback at the appropriate level to key centre staff and management that contributes to a robust quality assurance programme and recommending the level of action for non-compliant centres as well as taking the appropriate actions.
  • Produce clear written reports in plain English for customers and employers with clear guidance and feedback for CITB products.
  • Actively share good and poor practice during standardisation team meetings with colleagues, through training webinars and forums with customers to continuously improve the levels of assurance in CITB's 'Training Provider Network'.
Benefits:
  • 33 days holiday per year (Including bank holidays)
  • Flexible benefits including childcare vouchers, cycle to work and insurance
  • Pension scheme
  • Employee discounts
  • Long service awards
  • CITB recognition scheme
  • Employee assistance programme

CITB aims to lead the construction sector by example to ensure fairness, inclusion and respect for all. We seek to build a workforce that reflects Britain's diverse population and people from under-represented groups are encouraged to apply for vacancies.

Our main objective is to create a culture that helps all our customers strive towards a workforce that is reflective of today's society.