Quality Assurance Lead

4 weeks ago


Long Eaton, United Kingdom I Holland Full time

Job Title: Quality Assurance Lead


Company Overview:

We are I Holland, a company dedicated to quality and excellence. Our goal is to provide top-notch products and services that exceed our customers' expectations.


Salary:

The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.


Job Description:

As our Quality Assurance Lead, you will be responsible for developing and sustaining the Quality Management System in line with ISO 9001:2015 accreditation requirements. You will regulate, control, and improve the quality of all processes throughout the business and the final product.

You will manage complaint resolution, making sure solid corrective actions are implemented to address identified root causes. Additionally, you will maintain communication with customers throughout the complaint process using the 8D format reports and other RC/CA Tools.

You will lead the audit program, ensuring that all NCRs raised are followed up and solid corrective actions are put in place. Your role will also involve embedding a culture of continuous improvement throughout the company.


Required Skills and Qualifications:

To be successful in this role, you will need:

  • Strong leadership and management skills
  • Experience in quality management and ISO 9001:2015
  • Excellent communication and problem-solving skills
  • Able to work independently and as part of a team
  • Highly organized and able to prioritize tasks effectively

Benefits:

We offer a competitive salary, company pension, cycle to work scheme, employee discount, free flu jabs, free parking, health & wellbeing programme, and on-site parking.


Others:

Please note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks.



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