Operations Manager

7 days ago


Retford, Nottinghamshire, United Kingdom Edenbrook Full time
About the Role

At Edenbrook, we're seeking an exceptional Operations Manager to join our Retail team as IBA Deputy Head. As a key member of our management team, you'll be responsible for leading and developing our Retail Operations Team, ensuring they deliver outstanding service to our business and stakeholders while maintaining compliance with FCA CASS regulation.

Key Responsibilities:

  • Spearhead performance improvement initiatives to drive efficiency and excellence within the Retail IBA Operations Team.
  • Collaborate closely with internal and external parties to identify and implement process improvements, enhancing overall business performance.
  • Support the IBA Operations Head – Retail in achieving departmental objectives, fostering a culture of collaboration and innovation.

To succeed in this role, you will need to have:

  • In-depth knowledge of broking systems, including Acturis, Websure, SSP, Epic, and TAM.
  • Accounting qualification and expertise in financial regulations.
  • Proven leadership skills, with experience in people management and development.
  • A clear understanding of FCA CASS regulation and its implications on our operations.

We offer a competitive salary of £60,000 - £80,000 per annum, depending on your experience, along with opportunities for growth and professional development.



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