Customer Service Team Member
4 weeks ago
About the role
We are looking for a Customer Service Team Member to join our team at the Clevedon Superstore. As a Customer Service Team Member, you will play a key role in delivering excellent customer service and ensuring that our customers have a great shopping experience.
Key responsibilities:
- Provide exceptional customer service and respond to customer queries in a professional and courteous manner.
- Work collaboratively with other colleagues to achieve sales targets and provide a positive shopping experience for customers.
- Be knowledgeable about our products and services and be able to answer customer questions and provide recommendations.
- Work in a fast-paced environment and be able to multitask and adapt to changing situations.
- Handle customer complaints and issues in a professional and efficient manner.
What's in it for you:
- A competitive hourly rate starting at £12.02, with opportunities for pay increases based on location and skills.
- Opportunities for career progression and development within the company.
- A range of benefits, including a minimum of 16 guaranteed hours per week, flexible working options, and access to free wellbeing services.
- A fun and supportive work environment with a team of like-minded colleagues.
Requirements:
- Excellent customer service skills and the ability to work in a fast-paced environment.
- Knowledge of our products and services, or a willingness to learn.
- Ability to work collaboratively as part of a team and communicate effectively with colleagues.
- Flexibility to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
Benefits:
- Uniform provided.
- Opportunities for career progression and development.
- Competitive hourly rate.
- Minimum of 16 guaranteed hours per week.
- Flexible working options.
- Access to free wellbeing services.
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