Customer Service Team Member

4 weeks ago


Clevedon, North Somerset, United Kingdom Tesco Full time

About the role

We are looking for a Customer Service Team Member to join our team at the Clevedon Superstore. As a Customer Service Team Member, you will play a key role in delivering excellent customer service and ensuring that our customers have a great shopping experience.

Key responsibilities:

  • Provide exceptional customer service and respond to customer queries in a professional and courteous manner.
  • Work collaboratively with other colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Be knowledgeable about our products and services and be able to answer customer questions and provide recommendations.
  • Work in a fast-paced environment and be able to multitask and adapt to changing situations.
  • Handle customer complaints and issues in a professional and efficient manner.

What's in it for you:

  • A competitive hourly rate starting at £12.02, with opportunities for pay increases based on location and skills.
  • Opportunities for career progression and development within the company.
  • A range of benefits, including a minimum of 16 guaranteed hours per week, flexible working options, and access to free wellbeing services.
  • A fun and supportive work environment with a team of like-minded colleagues.

Requirements:

  • Excellent customer service skills and the ability to work in a fast-paced environment.
  • Knowledge of our products and services, or a willingness to learn.
  • Ability to work collaboratively as part of a team and communicate effectively with colleagues.
  • Flexibility to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

Benefits:

  • Uniform provided.
  • Opportunities for career progression and development.
  • Competitive hourly rate.
  • Minimum of 16 guaranteed hours per week.
  • Flexible working options.
  • Access to free wellbeing services.


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