Automotive Service Operations Coordinator
1 week ago
Service Advisor - Škoda
West End Garage is a leading retailer group offering excellent support for its team members. We are seeking an experienced Service Advisor to join our team at our Halbeath, Dunfermline location.
The successful candidate will report to the Aftersales Manager, responsible for ensuring the efficient operation of the service department, meeting customer expectations, and maximizing workshop profitability in line with agreed budgets and company business plans.
Key Responsibilities:- Dealing face-to-face with customers, providing exceptional service levels
- Using specialized software to price jobs and upsell
- Dealing with phone calls efficiently
- Planning the workshop day for maximum efficiency and profit
- Invoicing and taking payment from customers
- Maintaining a tidy reception area
This is an excellent opportunity for a motivated and organized individual to join a forward-thinking and progressive company. If you have experience as a Service Advisor in a dealership environment, we encourage you to apply.
Your data will be handled in accordance with GDPR regulations.
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