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Night Team Member M&S
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Night Shift Duty Manager
1 month ago
We are seeking a highly skilled and experienced Duty Manager to join our team at Gatwick Airport North. As a key member of our operations team, you will be responsible for ensuring the smooth running of our unit, providing exceptional customer service, and leading a team of colleagues to deliver outstanding results.
Key Responsibilities- Lead by example, setting high standards for customer service and operational excellence.
- Manage and motivate a team of colleagues to achieve sales targets and deliver exceptional customer experiences.
- Coordinate unit operations, ensuring seamless execution of daily tasks and activities.
- Monitor and analyze unit performance, identifying areas for improvement and implementing changes to drive growth and efficiency.
- Develop and maintain strong relationships with colleagues, customers, and stakeholders to promote a positive and inclusive work environment.
- At least 1 year of experience working as a supervisor in a similar high-volume retail role.
- Previous night shift work experience is advantageous.
- Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement changes.
- Ability to work flexibly, including evenings, weekends, and bank holidays.
- Competitive pay rates and benefits package.
- Opportunities for career development and progression.
- Free meal and parking while on shifts.
- Employee discounts on SSP brands and franchises.
- Flexible scheduling to accommodate various lifestyles.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and leading a team to success, we encourage you to apply for this exciting opportunity.