SEND Operations Assistant

1 month ago

Harlow, Essex, United Kingdom Essex County Council Full time
Job Purpose and Accountabilities

The SEND Operations Assistant plays a crucial role in supporting the Essex County Council SEND Operations team in delivering statutory duties for SEN assessment, monitoring, and review.

The postholder is responsible for:

  • Maintaining a specified allocation of children and young people with existing Education Health and Care Plans (EHCPs), including carrying out all statutory processes relevant to each child and young person and their EHCP.
  • Coordinating and securing school placements for CYP at points of transition and liaising with relevant internal and external partners as appropriate.
  • Recognising issues around individual CYP and alerting senior managers, recommending and/or seeking advice on next steps.
  • Preparing and presenting information relating to the EHCPs within their allocation for submission to various decision-making panels and undertaking any follow-up work identified by the panel meeting.
  • Representing Essex SEND services by acting as a frontline contact for parents/carers, CYP, schools, settings, and other partner agencies.
  • Liaising with other local authorities for CYP who have moved into or are leaving Essex.
  • Maintaining tracking systems for all students who are at the point of phase transfer each year.
  • Preparing a chronology/summary about individual CYPs to support ECC's response to priority work.
The Experience You Will Bring

The successful candidate will have:

  • Educated to RQF level 2 or equivalent by experience.
  • Evidence of continuing professional development relating to the LA's statutory duty relating to CYP with SEND.
  • Thorough working knowledge of SEND Code of Practice 2015.
  • Excellent verbal and written communication and interpersonal skills, including an ability to engage positively within difficult conversations.
  • Experience of working successfully as part of a busy team in a business support or administrative environment.
  • Effective time management and prioritisation skills with the ability to manage own workload under pressure and adapt quickly and effectively to changing circumstances/situations.
Why Essex?

Essex County Council is proud to be a Disability Confident Leader and is committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Essex County Council is proud to offer an excellent benefits package to all its employees.

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