Sales Team Coordinator

12 hours ago


Chippenham, Wiltshire, United Kingdom Persimmon Homes Full time
About Persimmon Homes
As a leading UK house builder, we are committed to delivering exceptional quality and service to our customers. Our company is built on the values of innovation, teamwork, and customer satisfaction.

**Job Overview**
We are currently seeking a motivated and results-driven Trainee Sales Advisor to join our Sales Team. This role will play a critical part in ensuring the sales targets are met through negotiation and selling of plots, ensuring all aspects of the sale are in conformity with the standards set by the New Homes Quality Code.

**Key Responsibilities**
- Assist with sales activities for allocated developments, including lead management, customer appointments, reservations, sales transactions, legal completions, and the sale of finishing touches to ensure achievement of sales targets.
- Support communication and administration associated with sales transactions, including liaison with Solicitors, Estate Agents, and New Homes Mortgage Advisers to ensure exchange takes place in 42 days, required documentation is provided, and the home sale is audit compliant.
- Update and maintain the Customer Relationship Management (CRM) system to log the customer journey and facilitate timely and accurate management information.
- Communicate with customers to ensure the pre-move and after-sales Persimmon Pledge is adhered to.
- Work cohesively with other departments across the Operating Company such as Construction, Commercial, and Legal to ensure achievement of completion targets and timely updates relating to plot progress.
- Maintain the customer hub and show homes on the development in line with brand and company standards.
- Comply with the Group Health, Safety, and Environment Policy and ensure compliance of prospective buyers during site visits and pre-sale and new home demonstrations to minimise incidents and accidents.

**What We Offer**
- A competitive salary of £25,000 - £30,000 per annum, depending on experience.
- Contributory pension scheme.
- Life cover.
- Opportunities for career advancement and professional growth within the company.
- Collaborative and dynamic work environment.

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