Midlands Accommodation Director
2 days ago
We are looking for a highly experienced and accomplished Midlands Accommodation Director to lead our team in Leicester, covering the Midlands region.
As a Midlands Accommodation Director, you will be responsible for overseeing the operations of our team in the Midlands, ensuring that our customers receive the highest level of service and support. You will be the primary point of contact for property-related matters and will be responsible for managing and developing a small team of Property & Letting Managers.
The successful candidate will have extensive experience in property management, with a proven track record of delivering high-quality service to customers. They will possess exceptional leadership skills, with the ability to motivate and develop a team, and outstanding communication skills, with the ability to build strong relationships with internal stakeholders and customers.
In this role, you will oversee the team's operations, including arranging property visits, maintenance coordination, refurbishment projects, and end-of-tenancy processes. You will also partner with your region's Maintenance Coordinator to ensure maximum utilization of the Maintenance Operatives and a high level of service delivery.
A strong understanding of sophisticated systems and excellent problem-solving skills are essential for this role. The ideal candidate will have a proven record of excellent customer service, including during contentious situations, and the ability to work autonomously while collaborating effectively within a team.
This is an exciting opportunity to join our team and take on a leadership role in delivering exceptional service to our customers. If you are a motivated and results-driven individual with a passion for property management, we encourage you to apply.
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