Tenancy Service Director

5 days ago


Metropolitan Borough of Solihull, United Kingdom Service Care Solutions Full time

Housing Services Manager Job Description:

Job Summary:

We are seeking a skilled Housing Services Manager to lead our housing services in Solihull. The successful candidate will have extensive experience in a senior housing services role and demonstrate exceptional leadership and customer focus.

Main Responsibilities:
  • To oversee key housing services, driving performance, customer satisfaction, and strategic development.
  • To implement a new Tenancy Policy and neighbourhood management strategies, maximising income collection and supporting tenancy sustainment initiatives.
  • To foster multi-agency collaborations, ensuring value-for-money service delivery and compliance with policies, regulations, and best practices.
Requirements:
  • A degree or professional housing qualification (or equivalent experience).
  • Proven ability to lead, manage, and inspire diverse teams to achieve high performance.
  • Strong knowledge of social housing legislation, particularly income collection and tenancy management.
Working Arrangements:

This is a temporary contract with a competitive hourly rate of £29.84 (PAYE) or £35.00 (LTD). We offer a dynamic and supportive working environment, where you can make a real difference in the lives of our customers.



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