Planning Coordinator
1 week ago
We are seeking a Planning Co-Ordinator to join our Whittlesey Planning team.
The successful candidate will be responsible for meeting all customers/haulier requirements in the most cost-effective manner, while achieving a high level of customer service.
Key responsibilities include:
- Answering incoming calls to the office quickly, politely and professionally.
- Calculating costings and processing payments accurately.
- Processing and managing orders efficiently and accurately.
- Working alongside the planning team to clear loads.
- Proactive calls to hauliers to sub-contract work.
- Reviewing, cleansing and inputting data accurately.
- Upholding customer charter and agreed KPIs.
- Excellent diplomatic communication and negotiation skills at all levels.
- High level of initiative and proactive skills required.
About the role:
This is an exciting opportunity to work in a dynamic team and contribute to the success of our business.
We are looking for a motivated and organized individual with good IT skills and knowledge of Microsoft Excel, Word and Outlook.
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