Restaurant Operations Manager

1 week ago


Windsor, Windsor and Maidenhead, United Kingdom Subway Windsor Full time
Job Summary

The successful candidate will be responsible for overseeing the daily operations of our fast food restaurant. Key responsibilities include evaluating daily operations, monitoring staff performance, and planning and organizing daily operations.

Responsibilities
  1. Evaluate daily operations to ensure efficiency and quality.
  2. Monitor staff performance and provide feedback and coaching as needed.
  3. Plan and organize daily operations, including scheduling and inventory management.
  4. Recruit and train new staff members.
  5. Supervise staff and ensure they are meeting performance expectations.
  6. Determine the type of services to be offered and implement operational procedures.
  7. Balance cash and complete balance sheets, cash reports, and related forms.
  8. Conduct performance reviews and provide feedback to staff.
  9. Enforce provincial/territorial liquor legislation and regulations.
  10. Organize and maintain inventory, including ordering supplies and managing stock levels.
  11. Ensure health and safety regulations are followed and maintain a safe work environment.
  12. Negotiate arrangements with suppliers for food and other supplies.
  13. Participate in marketing plans and implementation.
  14. Address customer complaints or concerns and provide exceptional customer service.
  15. Manage events and ensure a positive customer experience.
Supervision

Supervise 11-15 people.

Credentials

Candidates should possess a Food Safety Certificate.

Additional Information

Public transportation is available.

Work Conditions and Physical Capabilities
  1. Work in a fast-paced environment.
  2. Work under pressure and meet tight deadlines.
  3. Perform repetitive tasks and handle heavy loads.
  4. Work in a physically demanding environment and maintain attention to detail.
  5. Combine sitting, standing, and walking throughout the day.
  6. Stand for extended periods and manage a large workload.
  7. Overtime may be required.
Personal Suitability
  1. Accurate and reliable.
  2. Client-focused and dependable.
  3. Efficient interpersonal skills and excellent oral and written communication.
  4. Flexible and organized.
  5. Reliable and a team player.
  6. Ability to multitask and work in a team environment.


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