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Store Operations Manager

2 months ago

Guildford, Surrey, United Kingdom Zachary Daniels Recruitment Full time

Job Summary:

Zachary Daniels Recruitment is seeking a highly skilled and experienced Store Manager to lead our fashion retail store in Horsham. As a Store Manager, you will be responsible for overseeing all aspects of store operations, including managing staff, inventory management, sales and revenue generation, and customer service satisfaction.

Key Responsibilities:

  • Store Operations: Manage all aspects of store operations, including staff management, inventory management, sales and revenue generation, and customer service satisfaction.
  • Strategic Planning: Develop strategies and plans to increase store sales and profitability, while ensuring adherence to company policies and standards.
  • Staff Management: Manage staffing levels and schedules, ensuring that team members are providing high-quality customer service.
  • Training and Development: Train, mentor, and coach team members, promoting skill development and providing opportunities for growth.
  • Performance Monitoring: Monitor and review store performance, providing routine reports to senior management.
  • Facilities and Equipment: Ensure that store facilities and equipment are maintained and in good condition.
  • Communication: Communicate effectively with customers, team members, and senior management.

Requirements:

  • Retail Experience: Retail experience as a Store Manager or equivalent.
  • Performance Management: Currently managing KPIs and budgets to improve store performance.
  • Sales and Performance: Proven track record of driving sales and performance.
  • Leadership and Motivation: Confident leader and motivator.
  • Customer Service: Proven experience in delivering exceptional customer service.
  • Business Acumen: Business orientated, with the ability to drive a retail store forward.