Epic Customer Success Expert

4 weeks ago


Watford, Hertfordshire, United Kingdom Recruitment Revolution Full time

Establish yourself as a leading expert in customer success within our dynamic ServiceNow partnership. As an Account Manager-Hybrid Homeworking professional, you'll be responsible for fostering strong relationships with key stakeholders and driving growth opportunities for our customers.

We're proud to have been awarded various certifications, including Great Place to Work Certified 2023 & 2024, Best Workplace for Women 2023 & 2024, and Best Workplaces for Well Being 2023 & 2024. Our commitment to excellence has earned us recognition among the best workplaces in Consulting & Professional Services.

We deliver top-notch managed services to clients such as National Highways, HS2, Avanti West Coast (rail), Southeastern (rail), Nuffield Health, and global law firms like White & Case / HFW / Clyde & Co / Simmons & Simmons.

Our values are at the heart of everything we do. We believe in being approachable, collaborative, and open-minded. If you share these values, we'd love to discuss our exciting Account Manager opportunity with you.

Key Responsibilities:
  • You will build and nurture strong connections with key stakeholders, ensuring seamless communication and effective issue resolution.
  • Identify and capitalize on growth opportunities through cross-selling and upselling initiatives.
  • Cultivate a deep understanding of customer needs and preferences, tailoring our services to meet their evolving requirements.

We offer a competitive salary package of £70,000 base, £125,000 OTE, along with a range of benefits, including vitality health insurance, GP & Bupa dental care, life insurance, a £250 work from home set-up allowance, and comprehensive training and development programs.



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