Accommodation Office Team Leader

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom RIVER ISLAND Full time
Job Description

We're seeking a highly skilled and motivated individual to join our team as an Accommodation Office Team Leader. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day running of our store.

Key Responsibilities:
  • Set up team briefs and communicate store actions and targets
  • Check business communication channels and drive actions to achieve priorities
  • Effectively delegate accountabilities within the store team
  • Communicate and champion current business initiatives
  • Lead visits in your store and provide clear and concise communication when stepping up in management absence
Operations:
  • Create a safe and secure working environment for yourself, colleagues, and customers by working with the management team to comply with all health and safety and retail risk legislation, policies, and procedures
  • Support the management team in ensuring that all health and safety and retail risk training is completed and up to date for yourself and your team
  • Complete price events and promotional activity in line with company communication
  • Drive delivery process and productivity in line with company expectations
  • Ensure daily replenishment and size availability checks are completed to company timescales
  • Work with the management team to action daily stockroom walkthroughs and identify product opportunities
Visual and Commercial:
  • Conduct daily walkthroughs in store, identifying areas that need visual attention in management absence
  • Analyze data using company tools to ensure that the commercial file is up to date and opportunities are identified and action taken
People:
  • Be aware of store performance and controllable costs within the store and take action to improve
  • Check daily deployments to ensure staffing levels are sufficient to achieve store priorities and service KPIs
Behavioural Competencies:
  • Hold yourself and others accountable for the running of the store in other management absence
  • Adhere to and enforce goals, policies, procedures, and work requirements
Benefits:
  • Generous 50% staff discount and uniform allowance
  • RI Rewards - reduce everyday expenses through discounts, benefits, financial advice, wellbeing solutions, and more
  • Island culture - stores fitted with kindness cupboards to support Islanders with basic food and hygiene products if needed
  • Family Hub - support Islanders with all different family setups, enhanced maternity, paternity, adoption, and fertility treatment
  • Giver Island - give as you earn scheme, a 'Giver Island' day each year, and matched funding
  • Opportunities - progression focus throughout Retail and Head Office, support with upskilling skills through on-the-job training and qualifications
  • Pension - a contributory private pension scheme
  • Holiday - 28 days paid holiday, inclusive of Bank Holidays, and the option to buy additional holiday


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