Rental Agent Professional

4 days ago


Bristol, Bristol, United Kingdom Thrifty Car & Van Rental Full time

**About the Role**

We are seeking a dedicated and hardworking individual to join our team as a Rental Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their rental experience is smooth and enjoyable.

**Key Responsibilities**

  1. Assist customers with their rental needs, both in-person and over the phone
  2. Complete tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with customers
  3. Participate in preparing vehicles for rental and delivering and collecting vehicles to customers at other branches
  4. Conduct daily fleet and vehicle checks

**What We Offer**

  • 20 days paid holiday per year, plus bank holidays pro-rata
  • Contribution to Group Personal Pension Scheme
  • Access to our Thrifty Savings platform, offering discounts at multiple retailers
  • Sponsored Summer and Christmas events
  • Cycle to Work Scheme
  • Discounted car hire rates
  • Potential to earn bonus payments in addition to your basic salary

**Requirements**

  • Hold a full valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment, both independently and as part of a team

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