Financial Promotions Team Leader
1 month ago
At Metro Bank, we're committed to creating a diverse and inclusive workplace where everyone feels valued and respected. As a Financial Promotions Team Leader, you'll play a key role in supporting your team and ensuring they have the skills and knowledge they need to succeed.
- Provide guidance and training to your team members, helping them to develop their skills and expertise.
- Compile and analyze data on team performance, identifying trends and areas for improvement.
- Conduct daily quality checks to ensure that work is completed to the highest standards.
- Support colleagues with their learning journey, providing feedback and guidance to help them achieve their goals.
- Work with the CDD managers to complete quality assurance actions, ensuring that our standards are met.
- Stay up-to-date with the latest tools and technologies, working with management and stakeholders to embed effective and efficient solutions.
We're a bank, so risk is an important part of everything we do. But we're committed to creating a safe and supportive work environment for all our colleagues.
What You'll Need:
- Experience as a Specialist or Team Leader in a Financial Crime Operations team within financial services.
- Strong knowledge of the legal and regulatory framework, including our obligations under the Proceeds of Crime Act and the Terrorism Act.
- Understanding of commercial and business products, and those products which pose a higher Financial Crime risk.
- Strong understanding of FC typologies across a range of products and services in financial services.
- Ability to escalate and triage customers and cases effectively.
What We Offer:
- A competitive salary and discretionary annual bonus.
- A wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts.
- Training and development opportunities to help you succeed in your role and progress your career.
- The chance to work in a dynamic and supportive team environment.
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