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EPR Business Systems Analyst
2 months ago
We are seeking a highly skilled EPR Business Analyst to join our team at IT Works Health Ltd. As an EPR Business Analyst, you will play a crucial role in bridging the gap between business needs and technical solutions.
Key Responsibilities- Requirements Gathering: Collaborate with business units to elicit and document requirements, ensuring alignment with EPR system capabilities and business objectives.
- Process Analysis: Conduct detailed analysis of existing business processes, identify inefficiencies, and recommend improvements or automations within the EPR framework.
- EPR System Implementation: Assist in the design, configuration, and deployment of EPR solutions, ensuring that they meet the functional requirements of the business.
- Testing & Validation: Develop test cases, conduct system testing, and support user acceptance testing (UAT) to ensure smooth EPR system operation and troubleshoot issues.
- Stakeholder Management: Serve as a liaison between business users, IT teams, and third-party vendors, ensuring effective communication and timely delivery of solutions.
- Training & Documentation: Provide training and develop comprehensive user guides and documentation to ensure end-users are equipped to effectively use the EPR system.
- Continuous Improvement: Monitor the performance of the EPR system post-implementation and propose system upgrades or enhancements to keep pace with evolving business needs.
- 3+ years of experience in a Business Analyst role, preferably within EPR systems.
- Strong knowledge of EPR systems such as Cerner, Epic, SystmOne, or similar platforms.
- Proficiency in process mapping, workflow optimization, and business process improvement methodologies.
- Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions.
- Experience with data analysis, reporting tools, and working with cross-functional teams.
- Strong communication and interpersonal skills, with a focus on stakeholder management.