CRM and Marketing Expert for Heritage Sites

5 days ago


East Molesey, Surrey, United Kingdom Historic Royal Palaces Full time

We are looking for a highly skilled CRM and Marketing Expert to join our team at Historic Royal Palaces. As a leading charity in the heritage sector, we are committed to delivering exceptional customer experiences and promoting our incredible sites to a wider audience.

The successful candidate will have experience in CRM and digital marketing, with a focus on customer engagement and retention. They will be responsible for developing and implementing marketing campaigns to promote our palaces and attract new visitors.

We offer a competitive salary of £36,583 per annum, plus benefits including a generous pension scheme and opportunities for professional development. If you are passionate about marketing and heritage, we would love to hear from you.

About the role

  • Develop and implement effective marketing strategies to increase visitor numbers and engagement
  • Manage and maintain our CRM system, ensuring accurate data and efficient communication with customers
  • Collaborate with cross-functional teams to deliver marketing campaigns and events

About you

  • You will have a degree in marketing or a related field, with at least 2 years of experience in a similar role
  • You will have excellent communication and project management skills, with the ability to work independently and as part of a team
  • You will be passionate about heritage and customer service, with a commitment to delivering high-quality results


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