Team Lead

2 days ago


York and North Yorkshire, United Kingdom Starbucks Full time

Leadership Opportunity:

We are seeking a talented Shift Supervisor to lead our team at EG Group, the company behind Starbucks in Pocklington. As a Shift Supervisor, you will play a key role in driving sales growth, improving customer satisfaction, and developing your leadership skills in a fast-paced retail environment.

About the Job:

The successful candidate will have experience as a Shift Supervisor or Team Leader, with a strong background in store operations and a passion for delivering results-driven leadership. You will be responsible for overseeing daily store operations, ensuring high standards of quality, safety, and customer satisfaction.

Key Responsibilities:

- Lead and motivate a team of baristas and shift leaders to deliver exceptional customer service and meet sales targets

- Oversee daily store operations, including opening and closing procedures, inventory management, and staff scheduling

- Monitor and maintain high standards of quality, safety, and customer satisfaction

- Work closely with the Store Manager to achieve business objectives and implement operational improvements

Requirements:

- 2+ years of experience as a Shift Supervisor or Team Leader in a similar retail environment

- Strong leadership and communication skills, with the ability to motivate and inspire others

- Excellent problem-solving and analytical skills, with the ability to make informed decisions

- Ability to work effectively in a team and adapt to changing priorities

Benefits:

- Competitive hourly rate: £12.25 per hour

- Quarterly bonus incentive scheme

- Opportunities for career development and advancement within the company

- A dynamic and supportive work environment

Salaries:

We offer competitive salaries based on your experience and qualifications.


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