Strategic Technical Operations Director

1 week ago

City of London, Greater London, United Kingdom Howells Recruitment Full time
About the Role

We are seeking a highly skilled Strategic Technical Operations Director to join our team at Howells Recruitment. This is an exceptional opportunity for a talented professional to drive strategic and operational goals, shape the future of the sector, and deliver real value to members.

Job Description:
  • Strategic Support: Collaborate with the COO and Executive team to implement the Association's strategy and business plan, ensuring overall operational objectives are met.
  • Membership Growth and Retention: Support initiatives to increase and maintain membership across all tiers, fostering a strong and engaged community.
  • Standards and Knowledge Development: Develop a clear strategy to enhance technical knowledge and professional standards within the community.
  • Content Development: Curate and develop technical content for the Association's Program of Learning & Insight, forums, committees, and events, ensuring material is relevant and accessible.
  • Stakeholder Engagement: Engage proactively with governing bodies and industry associations, crafting individual engagement and content plans to drive member value.
  • Technical Library and MI Suite: Build and maintain a comprehensive technical library and Management Information (MI) reporting suite, providing resources that support members and inform the Executive team.
  • Technical & Regulatory Member Support: Serve as a regulatory and technical resource for members, providing guidance on compliance and regulatory issues.
Main Duties & Tasks:
  • Industry Engagement: Act as a liaison with industry governing bodies and associations to monitor regulatory and market trends impacting members, developing activity plans to enhance membership value.
  • Technical Collateral and Events: Collaborate with colleagues to identify and create resources, events, and collateral that address critical technical and regulatory topics for members.
  • Technical Content Library: Develop and maintain an accessible library of technical resources, including templates, wordings, and contracts relevant to the industry.
  • Regulatory Contributions: Liaise with regulatory bodies and associations to expand the technical library with relevant materials.
  • Member Support: Provide direct technical and regulatory support to members as required, enhancing their understanding of compliance obligations.
  • Market Mapping and Review: Regularly map the insurer community across the UK, ROI, and Gibraltar, with a focus on technical advancements and regulatory changes.
  • Compliance Partner Management: Oversee the relationship with the Association's Compliance Partner to ensure alignment, deliver on expectations, and fulfill contractual commitments.
  • Research Library Creation: Develop a research library for internal and external use, providing valuable insights into the sector.
  • MI Reporting Suite: Create and maintain a Management Information (MI) suite for both internal and external purposes, supporting the promotion of the Association and its members.
  • Membership Proposition Improvement: Collaborate with the Executive team to continually enhance membership offerings through technical input and contributions.
  • Website Technical Support Section: Establish and manage a Technical Support section on the Association's website, ensuring members have access to up-to-date technical resources.
  • MGA Technical Catalogue Implementation: Identify and roll out new MGA technical catalogues tailored for MGA Assess and ROI members.
  • External Asset Development: Provide technical input for all association communications and external assets to ensure consistency and relevance.
Key Skills and Competencies:
  • Confidence and Accountability: Takes ownership of compliance and regulatory initiatives, confidently addressing and resolving complex issues independently.
  • Stakeholder and Relationship Management: Demonstrates strong interpersonal skills, adept at building and maintaining relationships with members, regulatory bodies, and the Compliance Partner.
  • Influence and Collaboration: Able to influence decisions and foster collaboration across teams, supporting regulatory best practices and industry alignment.
  • Exceptional Communication: Skilled in conveying complex regulatory and technical information clearly, both verbally and in writing, to varied audiences.
  • Organisational Skills and Methodology: Highly organised and methodical, capable of developing and managing comprehensive content libraries and MI reports.
  • Commitment and Professional Integrity: Displays a high level of integrity and professionalism, upholding our Client's standards in all interactions.
  • Literacy and Minute-taking: Strong literacy skills with experience in taking accurate minutes and documenting regulatory meetings.
  • Leadership in Meetings and Briefings: Confident in hosting and leading regulatory-focused meetings, roundtables, and briefings, both in-person and online.
Compensation and Benefits:

The salary for this role is estimated to be around £75,000 - £90,000 per annum, depending on experience. We offer a range of benefits, including opportunities for career growth, training, and development. If you are passionate about shaping the future of the insurance sector and delivering real value to members, we encourage you to apply.

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