Quality Assurance Manager

4 weeks ago

South Molton, Devon, United Kingdom Retrack Personnel Holdings Limited Full time
Job Description

This role is responsible for driving the execution of the Strategic Quality Plan in collaboration with plant leadership. The successful candidate will provide quality assurance support to customers, suppliers, partners, and internal manufacturing cells, and participate in continuous improvement activities in targeted areas.

Key Responsibilities:
  1. Provide quality customer interface and expertise to proactively ensure requirements are understood and satisfied, including leading complaint resolution and root cause and corrective action execution.
  2. Support and drive the Quality Team in the manufacturing area relative to the collection and analysis of quality data, providing expertise and ensuring product and process quality requirements are implemented through EQS Policies and Quality Best Practice deployment.
  3. Execute the development, implementation, and improvement of the appropriate Quality Management Systems throughout the operation, providing advanced quality planning support in the development and launch of new products, processes, and services.
  4. Participate in the auditing of internal Quality Systems and complete part approval documentation to ensure that customer requirements are met in new or modified products and processes.
  5. Analyze organizational quality metrics and perform periodic reviews to evaluate results and recommend action plans to close gaps at an operational level.
  6. Develop and analyze statistical data and product/process performance to recommend and implement improvements in targeted areas.
  7. Contribute to the design and implementation of quality assurance training programs and conduct training in quality-related topics.
  8. Participate in product development and launch activities, including identification of customer expectations, manufacturing and test support, reliability analysis, design reviews, evaluation of test programs, material testing.
  9. Provide support in the development and evaluation of process capability, process control plans, analysis of out-of-control conditions, and process audits.
  10. Develop, implement, and audit inspection and test plans, standards and acceptance criteria, and procedures/work instructions.
  11. Investigate and eliminate causes of quality problems and follow up on corrective actions.
Requirements:
  1. Ability to lead a small team of Quality personnel to drive performance.
  2. Ability to manage all Team Personnel requirements - H&S, Disciplinary, Training, Sickness, etc.
  3. Knowledge and understanding of Quality System requirements.
  4. Detailed knowledge of industry and customer-specific quality registration schemes and certification processes.
  5. Detailed knowledge of System and process auditing techniques to ensure compliance with defined quality requirements.
  6. Knowledge of product and end user application/specifications, including product testing requirements (design/process interface).
What We Offer:
  1. A competitive salary package with 5% bonus, pension, etc.
  2. A permanent contract in a fast-growing global company.
  3. Challenging projects in a dynamic collaborative team.

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