European Road Freight Operations Manager

4 weeks ago


Seaham, United Kingdom Heathrow Personnel Full time
European Operations Supervisor

Heathrow Personnel is seeking a highly skilled European Operations Supervisor to oversee the day-to-day operations of our European freight services. The successful candidate will be responsible for managing import and export shipping processes, handling European services, and developing a high-performing team.

Key Responsibilities:
• Oversee the operation through planning, direction, and control of all operational activities on a day-to-day basis.
• Manage import and export shipping processes, ensuring compliance with regulations and legal requirements.
• Handle European services, including developing the team and preparing performance progress reports for senior management.
• Monitor and review VAT and duty exposure, managing holiday/sickness cover, and ensuring customer requirements are met to a high standard.
• Liaise with customers, overseas partners, and suppliers, preparing shipping documentation and tracking shipments in real-time.
• Provide excellent customer service, addressing any issues or delays promptly and implementing effective solutions.

Requirements:
• Previous experience within a similar role at a senior level, with a strong understanding of international road freight operations.
• Ability to motivate a team and provide excellent customer service at all times.
• 5+ years of experience in international road freight, with a good understanding of customs paperwork and regulations.
• Hybrid working arrangement, with 2 days in the office and 3 days from home.

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